Centre Manager of the Year - up to 200,000 sq ft
How many shopping centre managers paint their own site, manufacture their own advertising trailer, water their own plants, shoot their own photography, compact their own cardboard and act as receptionist and concierge, all because of budget constraints?For Paul Haynes establishing the 50,000-sq ft Regent Court has been the ultimate test in multi-tasking because the team consists of just him as general manager with one contract security officer and one part-time cleaner.
Two years ago Regent Court was no more than a new residential street with 125 mainly unsold apartments located above the empty retail units, with just three shops let. Yet today the retail side is now 92 per cent let and 132 flats have been sold, leaving just four retail voids and three unsold flats.
Despite the severe service charge restrictions, Paul even managed to reduce next year's service charge by 2.6 per cent after renegotiating the security, cleaning and Christmas decoration contracts.
