manager of the year Award - large
What is the Award?
The SCEPTRE Manager of the Year – Large Destination recognises best practice by a manager employed in a retail destination, retail park, leisure park or outlet mall of over 450,001 sq ft in size.
Initiatives to influence an increase post-lockdown footfall, dwell time, customer spend, new lettings, reductions in service charge
Positive feedback from customers, occupiers and the local community
Success in maintaining/managing/improving relationships with tenants/key stakeholders
Frequency of meaningful visits to tenants’ premises
Extent of social impact and involvement with the local community e.g. number of people impacted in a positive way
Sustainability and ESG initiatives – setting operational standards that are socially conscious and create sustainability