Manager of the year - small
What is the Award?
The SCEPTRE Manager of the Year – Small Destination recognises best practice by a manager employed in a retail destination, retail park, leisure park or outlet mall of up to 200,000 sq ft.
Judging Criteria
Initiatives to influence an increase post-lockdown footfall, dwell time, customer spend, new lettings, reductions in service charge.
Positive feedback from customers, occupiers and the local community.
Success in maintaining/managing/improving relationships with tenants/key stakeholders.
Frequency of meaningful visits to tenants’ premises.
Extent of social impact and involvement with the local community g. number of people impacted in a positive way.
Sustainability and ESG initiatives – setting operational standards that are socially conscious and create sustainability