Manager of the year small

What is the Award?

 

The SCEPTRE Manager of the Year – Small Destination recognises best practice by a manager employed in a retail destination, retail park, leisure park or outlet mall of up to 200,000 sq ft.

Judging Criteria

  • 1. Increase/decrease in the last 12 months of: Footfall • Customer spend • Dwell time • Number of voids • Service charge • Number of customer/tenant complaints

    2. Number of new tenants in the last 12 months

    3.Success in maintaining/managing/improving relationships with tenants

    4. Percentage of tenants attending tenant association meetings

    5. Frequency of visits to tenants’ premises

    6. Extent of involvement with the local community

Entries Now Closed